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Volunteer Shop Assistant

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Why we need you

To help customers make their purchases and provide excellent service to everyone who visits the shop.

What will I be doing?

  • Talking to customers and making them feel welcome in the shop.
  • Advising and helping people as they make purchases.
  • Operating the till and dealing with various methods of payment.
  • Answering customer enquiries.
  • Keeping an eye on the security of the shop.

What skills do I need?

  • The ability to get along with people and work as part of a team.
  • Basic numeracy.

How much time do I need to commit?

  • You can agree your hours with your manager who will try to be as flexible as possible.
  • Many of our volunteers contribute one or two 4-hour shifts a week.

What support will I be given?

  • We will provide all the training you need to feel confident in the role.
  • The shop manager will be available to advise and assist you as you work in the shop.
  • There may also be other experienced volunteers in the team who will be available when you need help or want to ask a question.

What benefits can I expect?

  • The satisfaction of knowing you are making a vital difference to our work including research into the treatment and prevention of cancer.
  • Learning new skills and gaining retail experience.
  • The enjoyment of meeting new people and being part of a team.
  • The opportunity to study for an NVQ certificate.

Where will I be based?

Cancer Research UK has over 600 shops across the UK. Use our shop search to find your nearest store.

How do I apply?

If you would like to volunteer, please call into your local shop to discuss your interests and to find out which roles are currently available.